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Frequently Asked Questions

‍How does the unreserved Hop-On Hop-Off Ferry ticket work?
‍Watch the How-To Video
The unreserved round-trip All-Day Pass allows you to hop on and off the ferry at the designated five ferry stops as much as you want during a one-day time period. ‍Note: Round-trip tickets are not available for use during Folk and Jazz Festivals.  

‍Note: Ferry riders can take advantage of Discover Newport’s FREE trolley to the Newport mansions, attractions, etc. The Bellevue trolley, Route #67, typically this operates from May–October.

‍What sights will I see on the unreserved Hop-On Hop-Off ferry?
The Hop-On Hop-Off Ferry provides views of the Jamestown coastline, The Newport Pell Bridge, Goat Island, and the destination stops at Rose Island Lighthouse, Perrotti Park, Ann Street Pier (many restaurants nearby) and Fort Adams State Park. Besides the historic sites, such as the forts and harbor mansions,  you will see large yachts sailing about magnificent Newport Harbor, visiting cruise ships, fishing vessels and maybe even a seal or two.

‍Where can I purchase tickets for the Hop-On Hop-Off ferry service?
To avoid waiting in line, we recommend buying your tickets from this website in advance—just click the "Shop Now" button at the top. Tickets may also be purchased at the ferry office window at 1 East Ferry Wharf in Jamestown, at Fort Adams, Perrotti Park and Ann Street Pier in Newport, or onboard the Jamestown Newport Ferry.

What times do the ferries depart from each location?
The ferry leaves promptly at the departure times listed on the ferry schedule. The ferry's arrival at each stop may vary, but the departure times are exact. Please plan to arrive at least 20 minutes prior to the listed departure.

What is the last departure from Rose Island?
On days that Rose Island is open to the public, visitors must be off the island by 4 pm. Only the overnight guests are allowed on the island after 4 pm.

When does my Hop-On Hop-Off ticket expire?
Round-trip tickets are good for the day they are first scanned/used. Unused/unscanned tickets expire on the last day of our season, which is usually Columbus Day of the current year in which they were purchased.
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Are my Hop-On Hop-Off tickets refundable?
Tickets are not refundable. They may be used through Columbus Day of the current year in which they were purchased.

‍What does the Family Pass ticket include?
The family pass allows two adults and two children (5–12) to ride the Hop-On Hop-Off Ferry during a one-day time period.
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Does the Hop-On Hop-Off ferry run if it is raining?
Yes. On occasion, during heavy thunderstorms or severe weather, there may be a delay or cancellation. When possible, we post service alerts for delays and cancellations at the top of the website and on the Jamestown Newport Ferry Facebook page.

Can I bring my dog onboard the ferry or any JNF vessels?
Due to safety concerns and in consideration of our other passengers, only ADA-registered service dogs are allowed onboard.

Which vessels are wheelchair accessible?
Ferry “Katherine” is ADA accessible.  Also, the departure ramps at the ferry stops in Jamestown, Fort Adams, Ann Street Pier and Perrotti Park are accessible.

Are strollers allowed on board the vessels?
Strollers are allowed on board our ferries for an additional fee. Due to space limitations, strollers are allowed on the Hop-On Hop-Off service, but are not allowed on cruises and special event express ferries.

Are bicycles allowed on board the ferries?
Yes, most bicycles are allowed onboard the ferries for an additional fee. Gasoline and electric powered bicycles are prohibited onboard the ferries due to USCG regulations.

Is there a bathroom on the Hop-On Hop-Off ferry?
There is a marine head on board for emergencies. We suggest using the restroom prior to boarding.

Are there food or drinks onboard?
All ferries have liquor licenses, therefore the only alcohol allowed onboard is to be purchased from the ferry's bar. There is no foodservice on the Hop-On Hop-Off ferries, beverage service only.

Is smoking or vaping allowed on board the ferry boats?
No, we have a strict no-smoking and no-vaping policy for the safety of all passengers.
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— PARKING —

What are the PARKING OPTIONS at the five Hop-On Hop-Off stops and the cruises that depart from Jamestown?
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FOR PARKING for departures from Jamestown at 1 East Ferry Wharf, Jamestown, RI 02835:
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‍ALL DAY PUBLIC PARKING is available at 11 Knowles Court, off Conanicus Avenue. You may also park between #9 and #30 Conanicus Avenue on the seaward side and between #60 and #99 Narragansett Avenue. Both options are a short, 10–15 minute walk through Jamestown's village to the Jamestown Newport Ferry departure site at 1 East Ferry Wharf.

FOR OVERNIGHT EVENT PARKING and DAILY PAID PARKING call (401) 423-9900 x1. (May through October). Festival parking passes can be purchased here, when available.

FOR PARKING for departures from Perrotti Park at 39 America's Cup Ave. or Ann St. Pier, located behind the Newport Maritime Center at 365 Thames Street, Newport, RI 02840:
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• The Newport Harbor Hotel & Marina parking lot, 49 America’s Cup Avenue
• Bowen’s Wharf metered parking, near the Seamen’s Church Institute
• Bowen’s Wharf hourly parking lot, 13 Bowen’s Wharf
• The Newport Gateway Transportation Center garage at 23 America's Cup Avenue and parking lots at 1 America’s Cup Avenue and 1  W. Marlborough Street are approximately a 15–20-minute walk from Bowen’s Wharf and usually have the most parking available
• 17 Mary Street parking lot
• 49 Long Wharf Mall parking lot
• Landing Group parking lot, 307 Swan’s Wharf Row
• Clarke Street parking lot, entrance on Clarke Street
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For more parking options, please visit Discover Newport's online parking guide here.

‍FOR PARKING for departures from Fort Adams State Park, 90 Fort Adams Drive, Newport, RI 02840:
‍Fort Adams State Park, located at 80 Fort Adams Drive, Newport, R.I. 02840, has ample free parking directly in front of the Fort’s main entrance. Overnight parking passes are available for purchase in the Park Visitor Center.
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‍Note: All rates above are subject to change, you should confirm rates on their website.
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— CRUISES —

What sights will I see on Jamestown Newport Ferry's reserved cruises?
Views include the Newport Harbor area, Goat Island, Rose Island Lighthouse, The Newport Pell Bridge, the Jamestown shoreline, Clingstone, the House on the Rocks, Fort Wetherill, Horsehead, Fort Adams, Hammersmith Farm, Eisenhower House, Brenton Cove, Beacon Rock, Bonnie Crest, Aloha, Beechbound, New York Yacht Club, Ida Lewis Lighthouse/Yacht Club, Newport’s 5th Ward, The Armory, St. Mary’s Church, the wharf areas of Newport, Trinity Church, as well as the mega yachts docked and moored in glorious Newport Harbor and the visiting cruise ships.

Will the Jamestown Newport Ferry’s cruises run if it is raining?
Normally we run in the rain, however if there is dense fog or lightning there could be a delay or cancellation at the captain's request. If there is a weather cancellation customers will be notified and will receive a refund or be given the option to change their reservation to another day with available cruises. Guests may check on their cruise reservation by calling (401) 423-9900 x1.
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What other cruise options are available?
Check out sister company CoastalQueenCruises.com for Lighthouse and Mimosa Cruises, Scenic Bay Cruises, Evening Cocktail Cruises, Special Event Cruises and more! Most Coastal Queen departures are from 5 Bowen's Landing on Bowen's Wharf in Newport, R.I. with some special events departing from Jamestown or Wickford—please check your departure port at booking.

Are the ferry boats available for private event rentals?
Yes, all of our vessels are available for private event charters. Please visit our CruiseRI.com charter page. Cruises listed under the cruise menu above may also be reserved for larger groups.

If you did not find an answer to your question above, give us a call at (401) 423-9900 x1 or leave us a question or comment on the "Contact Us" form below.